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Expert masonry services since 2002
Expert masonry services since 2002
We are committed to protecting your privacy and handling your personal information with transparency and care
Welcome to Fix My Brick ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all personal information collected by Fix My Brick Inc. through our website, phone communications, email, and in-person interactions. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect information that you provide directly to us, such as when you fill out a contact form, request a quote, or interact with our website. This may include:
We automatically collect certain technical information when you visit our website:
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
We may share information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data transmitted to and from our servers is encrypted
Strict access controls limit who can view your information
Regular security monitoring and updates
You have the right to access, correct, or delete your personal information. Under Canadian privacy law, you have the following rights:
Request a copy of the personal information we hold about you
Request that we correct any inaccurate personal information
Request that we delete your personal information (subject to legal requirements)
Withdraw your consent to the processing of your personal information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Typically, we retain customer information for 7 years after the completion of services for warranty and legal purposes. Marketing communications and website analytics data are retained for shorter periods based on their specific purposes.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
(905) 807-0404
privacy@fixmybrick.ca
Fix My Brick Inc.
498 Glancaster Rd
Hamilton, ON L0R 1W0